Service Technician

Job ID: 317 | Located in GTA (ON), Toronto (ON), Mississauga (ON), Vaughan (ON) | Sector: Manufacturing | Full-time

---

Responsabilities

• The Service Technician is responsible for providing different services, such as diagnosing problems, making repairs, and/or replacing parts on-site to windows and doors.
• Correct manufacturing defects on site, using appropriate tools for service completion.
• Conduct water &/or air infiltration tests and remedy where possible while on site.
• Conduct inspections of installed products to confirm claims of defect, reporting findings to the Service manager.
• Assess if issues reported are caused by manufacturing defects or a result of improper installation, and correct manufacturing defects.
• Take pictures and measurements of the product on-site for reports to the Service Manager.
• Obtain sign-off from the homeowner at the conclusion of the service call.
• Complete service reports at the conclusion of all calls and provide reports to Service Manager on a weekly basis.
• Inspect and load all products required for service calls according to the service schedule.
• Unload and distribute materials at the end of each service schedule according to instructions from the Service Manager/Plant Manager
• Ensure the service vehicle is well maintained and in good working order, and GPS is active while on duty.
• Drive in accordance with the Highway & Traffic Act (Ontario) and according to posted speed limits.
• Regular overnight trips required to either Ottawa and/or Windsor area.

Qualifications

• 2 – 4 years experience as a service technician in door and window industry.
• Excellent customer service and communication skills
• Able to work independently.
• Time management skills
• Physically fit to lift heavy products safely.

Compensation

• 65k – 75k base salary (negotiable)
• Comprehensive Healthcare insurance ( medical-Dental-Eye care)
• Company Vehicle, company gas card
• Cell, Laptop, ETC.

---

Apply for this job now

Your Name *

Your Email *

Upload Resume (Word only) *