Manager Corporate IT & Client Implementation

Job ID: 145 | Located in GTA (ON), Toronto (ON) | Sector: Information Technology | Full-time

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Responsabilities

• Lead IT planning with respect to IT architecture, operations, service-delivery and technology upgrades
• Working with stakeholders to define business and systems requirements for new technology selection & implementation
• Set up, manage and support cloud servers used for Operational locations
• Assist project deployment activities inclusive of full site surveys, staging lab (internal or external), onsite installation and verification
• Manage and work with 3rd-party services and technology vendors
• Manage reports and documentation related to network, security and systems operations
• Manage IT Projects or assist in general project or program management capacity
• Develop maintenance schedules for network and systems equipment
• Oversee the development of functional policies and procedures related to network architecture, system operations and provision of services
• Continually improve the company's IT operational standards, policies, processes and procedures
• Ensure the stability, security, reliability and availability of all systems is maintained at the highest level possible
• Recommend cost-effective IT solutions and options
• Development and execution of backup and disaster recovery plansKeep abreast of current technology and operations management practices, methodology and tools
• Provide Desktop Support services on both software and hardware for all Corporate Systems and Users & maintain VOIP telephone system
• Recommend and purchase equipment, supplies and services related to IT infrastructure and services
• Manage and track IT Hardware and software assets
• Manage delivery of services against Service-Level Agreements

Qualifications

• Technology Skills - Strong technical skills relating to IT support, design and implementation.
• Working knowledge of desktop hardware, operating systems and applications, as well as network, server, infrastructure concepts and support
• Experience developing wired and wireless client/server applications, networking, firewalls and security
• Experience working with Windows, Linux, prtg monitoring
• Project Management - Ability to apply practical project management best practices to facilitate the successful delivery of projects to the business
• 2 - 5 years related work experience
• Bachelor's degree in Computer Science/Engineering or equivalent combination of education and work experience

  Key Skills Required and must haves are:

• Communication Skills - Fluency in English required; Ability to communicate effectively and professionally, both oral and written
• Relationship Skills – Ability to develop and sustain cooperative working relationships; ability to exercise confidentiality; strong customer focus and service orientation
• Analytical Skills – Ability to identify, analyze, recommend and implement solutions to problems
• Organizational Skills - Commitment to delivering results
•  Ability to allocate one's time effectively and work under pressure
• Ability to handle multiple demands and competing priorities
• Adapt to new ideas and constant changes; ability to self-motivate, self-manage and work independently with minimal direction; highly organized
• Passion for quality and excellence

Compensation

• 70k – 85k Base salary (negotiable - based on experience)
• Full Benefits

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